Privacy Policy

Royal Level Solutions, LLC (“Company,” “we,” “us,” or “our”) operates the website https://royallevelsolutions.com and provides advisory services related to remote call center operations.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following categories of information:

a. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Referring websites

• Cookies and usage data

This information is used for analytics, security, and website functionality.

b. Information You Voluntarily Provide

We collect personal and business information you submit through:

• Application forms

• Contact forms

• Scheduling tools

• Payment processors

• Newsletter sign-ups

This may include:

• Name

• Email address

• Phone number

• Business details

• Operational information

• Payment-related information

2. How We Use Your Information

We use collected information to:

• Evaluate advisory service applications

• Deliver advisory services

• Process payments

• Schedule sessions

• Provide written summaries

• Communicate regarding services

• Send marketing communications (if you opt in)

• Improve website functionality and security

3. Third-Party Service Providers

We may use third-party service providers to facilitate our services, including:

• Payment processors

• Scheduling platforms

• Email service providers

• Website hosting providers

These providers receive only the information necessary to perform their services and are obligated to protect your information in accordance with applicable laws.

We are not responsible for the privacy practices of third-party platforms.

4. Data Retention

We retain personal and business information only as long as necessary to:

• Provide advisory services

• Maintain business records

• Comply with legal, tax, and accounting obligations

• Resolve disputes

We may retain transactional records as required by law.

5. Email Communications

If you opt in to receive marketing emails, you may unsubscribe at any time using the link provided in our emails.

Transactional emails related to applications, scheduling, payment, or service delivery may be sent regardless of marketing subscription status.

6. Your Rights (EU Residents)

If you are a European resident, you may have rights including:

• Access

• Correction

• Erasure

• Restriction of processing

• Data portability

• Objection

To exercise these rights, contact us at royallevelsolutions@gmail.com.

7. Information Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission is completely secure.

8. Legal Disclosure

We may disclose information if required by law or if necessary to:

• Protect our rights

• Prevent fraud

• Comply with legal processes

9. External Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Contact Information

For questions regarding this Privacy Policy, contact: royallevelsolutions@gmail.com